Sirius XM Radio Inc. Manager, Quality Assurance in Washington, District Of Columbia
Manager, Quality Assurance
District Of Columbia
Type of Position
Location: Washington, D.C
This is a Manager, Quality Assurance will have responsibility for the Supply Chain QA Group. This includes the management and development of test strategies for functional validation/verification of the Supply Chain systems. This person will manage, maintain and enhance comprehensive progression and regression test plans and identify process improvements to increase the overall efficiency and test coverage. The successful candidate must be knowledgeable in waterfall and iterative development methodologies and will be expected to manage the development of risk-based testing approaches that can be applied across multiple supply platforms. The responsibilities include people management for a growing team in an environment where the scope of the testing is being expanded to cover a growing list of OEM and retail partners. Communication skills, clear issue prioritization and collaboration across multiple departments are key components for this position.
Duties and Responsibilities:
Manage a growing Supply Chain QA Team.
Manage Supply Chain QA resources across several programs and parallel projects. Includes forecasting, scheduling, and resource leveling.
Provide senior level thought and leadership in the area of QA and risk management
Manage project teams consisting of a variable number of projects resources including on-shore and potentially off-shore QA professionals
Estimate level of effort against CR's and/or FRD's
Provide clear and accurate QA and risk management assessments and recommendations through written reports and presentations.
Mentor, train & motivate Supply Chain QA team members
Functional progression and regression testing across new and legacy Supply Chain applications.
Monitor and develop QA best practices and test strategies
Provide roadmap for the risk-based testing approach for regression
Ensure the quality of the solution by participating in all phases of the solution development lifecycle
Continuously streamline and improve the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated
Works closely with the PMO, development, production support and business solutions to ensure that the quality objectives of all projects are met within schedule constraints
Clearly communicate functional test results, concerns, and project status to the management team and other stakeholders in a timely manner
Champion and advocate product quality throughout the organization
Influence product requirements and release timelines as needed to ensure quality
Manage and prioritize QA environment usage
- Direct supervisory responsibilities for the Supply Chain QA team
- BS in Computer Science, Engineering (or equivalent) and a minimum of 7+ years of experience in a QA environment and/or equivalent combination of education and experience preferred
Requirements and General Skills:
Strong communication and presentation skills that can be directed toward technical and non-technical audiences
Experience with high volume, high-availability applications
Experience with Websites, eCommerce, Billing Systems, Financial Systems, Database Management, Workflow Tracking Systems, Supply Chain systems, front and backend development
Experienced leader focused on quality and the success of the customer
Hands on experience with industry leady QA tools including HP/Mercury and IBM/Rational
Proven track record in developing high quality test cases and scripts
Knowledge of object oriented analysis and design
In-depth, current expertise and demonstrated experience in all aspects of QA technology
Expert level experience with QA methodologies and risk-based testing frameworks
Extensive experience planning, implementing and directing manual test strategies
Experience with the definition and implementation of manual testing framework and process
Experience with formal methodologies (Agile, Waterfall, IEEE, SEI-CMM, RUP, etc.), standards, best practices, processes and/or procedures
Strong teamwork skills and the ability to communicate with all management levels
Ability to translate highly technical concepts into business-oriented language that enables non-technical audiences to understand technical needs
Strong project management skills and experience
Possess strong analytical and problem solving skills
Experience decomposing requirements and developing test strategies
Ability to quickly learn new applications
Ability to produce quality metrics/reports to determine quality levels within a project
Excellent communication and persuasion skills to be a strong advocate for quality
Work to implement and improve documented standards, guidelines and best practices for automation
Apply new approaches and concepts to improve the productivity and efficiency of progression and regression testing
Work within an existing testing methodology and provide expertise in updating or changing
Mentor other team members, reviewing test plans and providing guidance and direction in updating, maintaining and making more efficient
Strong organizational skills and attention to details
Setting up manual execution schedules based on priority and full utilization of resources
Experience and passion for building great teams, mentoring, and coaching staff
Oracle SQL Developer
MS Excel functions
Selenium, Groovy, PHP, Python, and JMeter are a plus
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).
Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
Company EEO Statement
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.