National Aeronautics and Space Administration Information Technology Specialist (Application Software) in Washington, District Of Columbia
ANNOUNCEMENT CLOSING DATE EXTENDED. NEW CLOSING DATE IS TUESDAY, MARCH 27, 2018.
For the 6th year in a row, NASA has been ranked the best large Agency to work for in the Federal Government by the Partnership for Public Service. About the Agency (http://nasajobs.nasa.gov/careerslp.htm)
The Headquarters Information Technology and Communications Division (HITCD), Technology Services & Solutions Branch seeks a highly skilled individual to serve as an Application Development Manager to provide expertise in recommending agency policies and guidelines for Web-based applications and web services.
This position may be filled at the GS-13 or GS-14 level, with promotion potential of GS-14.
Please list your General Schedule (GS) equivalency on your resume for every federal position you have held.
This position is being announced in conjunction with vacancy announcement number HQ18D0019, open to all U.S. citizens and U.S. nationals. Only one position will be filled as a result of these two vacancy announcements.
To receive consideration, you must submit a resume and answer NASA-specific questions. The NASA questions appear after you submit your resume and are transferred to the NASA web site. If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Application Status Not Available', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
Please be sure to review your resume on the 'Review tab' by clicking on the 'Your Resume.' Ensure that the correct copy of the resume you have selected has been transferred from your USAJOBS account. If you fail to validate the information in your resume, you may not be appropriately evaluated for this position. Also, please be sure to review and complete the Supplemental Information questions.
Learn more about this agency
As an Information Technology Specialist (Application Software), you will serve as an expert for new or enhanced information systems and software. You will meet with technical leads and functional area specialists to coordinate work and resolve problems. You will evaluate software code, test results, and initiate corrective actions. You will review proposed policies, regulations, and procedural changes to determine their impact on areas of responsibility. You will coordinate the common use of core software across multiple platforms and troubleshooting procedures for related applications. You will guide and review strategies for recovery in the event of systems failure.
You will perform analysis of alternatives (AoA) to develop information systems that meet customer requirements. You will conduct feasibility analysis for the adoption and implementation of new methodologies, standards, technologies, applications, or systems. You will be responsible for improving and maintaining the data model and data architecture for the division. You will develop, maintain, and monitor databases and management tools. You will provide guidance to employees on database management.
You will serve as an agency technical expert for recommending agency policies and guidelines for web based applications and web services. You will provide technical expertise in analyzing, diagnosing, and resolving problems in support of Web platforms and applications.
You will develop software as needed to meet the division’s needs and to support enhancement of the division's prototyping and proof of concept capabilities. You will provide expert guidance in the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software using a disciplines life cycle process.
You will oversee the migration of systems to the cloud environment and provide requirements for cloud capabilities needed for improved system performance and availability.
Who May Apply
This job is open to…
Current federal employees on career/career-conditional appointments OR employed by an agency with an OPM interchange agreement. Former federal employees eligible for reinstatement. VEOA eligibles. Individuals eligible for special hiring authorities [VRA, 30% or more disabled veterans, Schedule A for individuals with disabilities, former Peace Corps, AmeriCorps & VISTA employees, certain military spouses, certain former overseas employees]. NASA term employees with conversion eligibility.
Questions? This job is open to 6 groups.
- #### Job family (Series)
2210 Information Technology Management
- Database Management System Specialists
Specialists, Database Management System
Conditions of Employment
- A one-year probationary period may be required
- Occasional travel may be required
- Successful completion of a security investigation will be required
- This is a drug-testing designated position
- Selectee must complete a financial disclosure statement
You must meet qualifications requirements by the closing date of this announcement.
Applicants must have IT-related experience demonstrating each of the four competencies below
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Applicant must have one year of specialized experience equivalent to the next lower grade, which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.
Specialized experience to qualify at the GS-13 level includes experience in all of the following: 1. Hands-on software/application programming experience in two of the following: .Net, java, Life Ray, and SharePoint; 2. Experience utilizing APIs to perform integration and extraction of data between applications; and 3. Experience working with data center teams and security teams to ensure needed integration and compliance with infrastructure, operations, and security requirements.
Specialized experience to qualify at the GS-14 level includes experience in all of the following: 1. Experience managing/overseeing teams supporting application and website development; 2. Experience with the management, maintenance, and implementation of websites, web applications, and systems in cloud environments; and 3. Hands-on software/application programming experience in three of the following: .Net, java, Life Ray, and SharePoint.
Your resume must fully support how you meet specialized experience in order to be found qualified for this position.
Identification of promotion potential in this position does not constitute a commitment or an obligation on the part of management to promote the employee. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher level duties.
Current Federal employees must meet time in grade and three months after competitive appointment restrictions by the closing date of the announcement.
Any individual selected for this position must be able to obtain and maintain a Secret security clearance.
This is a drug-testing designated position, subject to pre-employment and random drug testing.
Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified. Federal employees seeking CTAP/ICTAP consideration must indicate their eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP/ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.
Qualified NASA term employees who have term conversion eligibility under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.
Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.
Fair Employment Opportunities for Applicants NASA Credit for National Service
The payment of relocation expenses is not authorized.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Resumes will be rated by an automated system (Resumix) that matches the competencies extracted from the candidate's resume to the competencies identified by the selecting official for the position. Candidates will be evaluated on the competencies they possess that are directly related to the duties of the job, as described in the announcement. Candidates should refer to NASA's Applicant Guide for assistance in developing a complete resume, as NASA will not accept separate KSA statements.
Qualified candidates will be assigned to one of three quality levels based on the degree to which their competencies meet the duties required. A human resources specialist will validate the qualifications of those candidates eligible to be referred to the selecting official. For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality level are considered well-qualified.
Background checks and security clearance
- Required Documents
NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply
How to Apply
This vacancy is being filled through NASA STARS, an automated Staffing and Recruitment System. NASA partners with USAJOBS in providing a seamless application process. Before you begin the application process, please read the vacancy announcement carefully and have all required information available. You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces. NASA does not accept resumes uploaded to USAJOBS from a second source or documents attached through USAJOBS' document attachment feature. Once you submit your resume to NASA, you will be asked to complete a short series of additional questions. You must finish the entire process in order to have a complete application package and receive consideration. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open. If you are unable to apply electronically for this position, submit your resume and supplemental questions to: National Aeronautics and Space Administration (NASA) 4200 Rideout Road Resume Operations Center/Mailstop: HS50 Marshall Space Flight Center, AL 35812.
DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement. Hard copy resumes requirements are provided at: Hard Copy Resume Requirements. If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions in which you are interested. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.
Agency contact information
Headquarters Human Resources Management Division, HR Consulting Branch
NASA's Resume Operations Center 4200 Rideout Road, Mailstop HS50 Marshall Space Flight Center, AL US
Learn more about this agency
Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. If you are a current federal employee and are contacted for an interview, you may be asked to provide a copy of your most recent performance appraisal narrative summary. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.
- Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/493788100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 03/14/2018 to 03/27/2018
Salary: $96,970 to $148,967 per year
Pay scale & grade: GS 13 - 14
Work schedule: Full-Time
Appointment type: Permanent