Macy's Joppa, MD - Macy's Logistics: Warehouse Supervisor, Customer Returns Dept, Full Time in Joppa, Maryland

Description:
* Job Overview: *

Supervise day to day operations of the Packing department, including staff communications, work assignments, and work scheduling, throughput levels and processing standards.

  • Essential Functions: *

    • Monitor staff levels to meet processing objectives and achieve expense goals. • Work with Manager to review/analyze expense and shortage goals. • Provide a safe work environment for staff. Develop and enforce safe work practices. • Work with other distribution center areas to improve throughput and improve customer service. • Perform and maintain all supply inventories. • Work with department coordinators to assign and balance staff among various functions and tasks in department. • Maintain a high level of accuracy and quality programs to ensure a high level of customer service. • Monitor departments’ performance in the productivity incentive program. • Oversee training for new employees, follow up training and crosstraining. • Perform staff follow up and counseling. • Mentor and coach department coordinators. • Write and conduct performance appraisals for staff. • Open communication with Pack Manager concerning staff issues and workloads • Other functions deemed necessary by management.


  • Qualifications: *

  • Education/Experience: *
  • * • Two year degree and/or equivalent experience.
  • *
  • Communication Skills: *
  • * • Ability to communicate with all level of the organization. • Excellent written and verbal communication skills.
  • *
  • Mathematical Skills: *
  • * • Basic math functions such as addition, subtraction, multiplication, and division.
  • *
  • Reasoning Ability: *
  • * • Must be able to work independently with minimal supervision. • Problem solver.
  • *
  • Physical Demands: *
  • * • This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. • Involves close vision, color vision, depth perception, and focus adjustment.
  • *
  • Other Skills: *

  • • Strong leadership, motivational, judgment, follow up and decision making skills.

  • Work Hours: *

    • Ability to work a flexible schedule based on department and company needs • Ability to work overtime on short notice.

  • This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *

Primary Location: United States-Maryland-Joppa
Job: Logistics/Supply Chain
Req ID: MAC09328